Private Policy

Data Pro­tec­tion

The fol­low­ing pri­va­cy pol­i­cy applies to the use of our online offer www.prudentwater.com (here­inafter “Web­site”).
We attach great impor­tance to pri­va­cy. The col­lec­tion and pro­cess­ing of your per­son­al data is car­ried out in com­pli­ance with the applic­a­ble data pro­tec­tion reg­u­la­tions, in par­tic­u­lar the Gen­er­al Data Pro­tec­tion Reg­u­la­tion (DSGVO).

Respon­si­ble
Respon­si­ble for the col­lec­tion, pro­cess­ing and use of your per­son­al data with­in the mean­ing of Art. 4 No. 7 GDPR

Niclas Wag­n­er
Hauer­straße 7
47178 Duis­burg
Tel +49 151 20717037

If you wish to object to the col­lec­tion, pro­cess­ing or use of your data by us in accor­dance with this Pri­va­cy Pol­i­cy as a whole or for indi­vid­ual mea­sures, you can address your objec­tion to the per­son respon­si­ble.
You can save and print this pri­va­cy pol­i­cy at any time.
Gen­er­al pur­pos­es of pro­cess­ing
We use per­son­al infor­ma­tion for the pur­pose of oper­at­ing the web­site
What data we use and why:

Host­ing
The host­ing ser­vices we use to pro­vide the fol­low­ing ser­vices: infra­struc­ture and plat­form ser­vices, com­put­ing capac­i­ty, stor­age and data­base ser­vices, secu­ri­ty and tech­ni­cal main­te­nance ser­vices we use to oper­ate the site.
In doing so, we or our host­ing provider process­es inven­to­ry data, con­tact data, con­tent data, con­tract data, usage data, meta and com­mu­ni­ca­tion data of cus­tomers, inter­est­ed par­ties and vis­i­tors to this web­site based on our legit­i­mate inter­ests in an effi­cient and secure pro­vi­sion of our web­site. Art. 6 para. 1 p. 1 f) DSGVO i.V.m. Art. 28 GDPR.

Access Data
We col­lect infor­ma­tion about you when you use this web­site. We auto­mat­i­cal­ly col­lect infor­ma­tion about your usage and inter­ac­tion with us and reg­is­ter infor­ma­tion about your com­put­er or mobile device. We col­lect, store and use data about every access to our web­site (so-called serv­er log files). Access data includes:
Name and URL of the retrieved file
Date and time of retrieval
trans­ferred amount of data
Mes­sage about suc­cess­ful retrieval (HTTP response code)
Brows­er type and brows­er ver­sion

Oper­at­ing Sys­tem
Ref­er­er URL (i.e. the pre­vi­ous­ly vis­it­ed page)
Web­sites that are accessed by the user’s sys­tem through our web­site
Inter­net ser­vice provider of the user
IP address and the request­ing provider

We use this log data with­out assign­ment to you or oth­er pro­fil­ing for sta­tis­ti­cal eval­u­a­tions for the pur­pose of oper­a­tion, secu­ri­ty and opti­miza­tion of our web­site, but also for the anony­mous record­ing of the num­ber of vis­i­tors to our web­site (traf­fic) and the extent and nature of Use of our web­site and ser­vices, as well as for billing pur­pos­es, to mea­sure the num­ber of clicks received from coop­er­a­tion part­ners. Based on this infor­ma­tion, we can pro­vide per­son­al­ized and loca­tion-based con­tent, ana­lyze traf­fic, trou­bleshoot and improve our ser­vices.
This is also our legit­i­mate inter­est in accor­dance with Arti­cle 6 para­graph 1 p. 1 f) GDPR.
We reserve the right to ret­ro­spec­tive­ly review the log data if, on the basis of con­crete evi­dence, there is a legit­i­mate sus­pi­cion of unlaw­ful use. We store IP address­es in the log­files for a lim­it­ed peri­od of time, if this is nec­es­sary for secu­ri­ty pur­pos­es or for the pro­vi­sion of ser­vices or the billing of a ser­vice, eg. Eg if you use one of our offers. After ter­mi­na­tion of the order process or after receipt of pay­ment, we will delete the IP address if it is no longer required for secu­ri­ty pur­pos­es. We store IP address­es even if we have a spe­cif­ic sus­pi­cion of a crime in con­nec­tion with the use of our web­site. In addi­tion, as part of your account, we save the date of your last vis­it (for exam­ple, when reg­is­ter­ing, log­ging in, click­ing links, etc.).

Cook­ies
We use so-called ses­sion cook­ies to opti­mize our web­site. A ses­sion cook­ie is a small text file that is sent by the respec­tive servers when vis­it­ing a web­site and stored on your hard disk. As such, this file con­tains a so-called ses­sion ID, with which var­i­ous requests from your brows­er can be assigned to the shared ses­sion. This will allow your com­put­er to be rec­og­nized when you return to our web­site. These cook­ies are delet­ed after you close your brows­er. They serve z. For exam­ple, you can use the shop­ping cart fea­ture across mul­ti­ple pages.
We also use a small amount of per­sis­tent cook­ies (also small text files stored on your device) that remain on your device and allow us to rec­og­nize your brows­er the next time you vis­it it. These cook­ies are stored on your hard dri­ve and delete them­selves after the giv­en time. Their lifes­pan is 1 month to 10 years. This will enable us to present our offer in a more user-friend­ly, effec­tive and secure way, and to show you, for exam­ple, infor­ma­tion tai­lored to your inter­ests on the page.
Our legit­i­mate inter­est in the use of cook­ies in accor­dance with Arti­cle 6 para. 1 sen­tence 1 f) of the DSGVO is to make our web­site more user-friend­ly, effec­tive and secure.
The cook­ies store about the fol­low­ing data and infor­ma­tion:
Log-in infor­ma­tion
lan­guage set­tings
entered search terms
Infor­ma­tion about the num­ber of vis­its to our web­site and use of indi­vid­ual func­tions of our web­site.
If the cook­ie is acti­vat­ed, it will be assigned an iden­ti­fi­ca­tion num­ber and no assign­ment of your per­son­al data to this iden­ti­fi­ca­tion num­ber will be made. Your name, IP address or sim­i­lar data that would allow the cook­ie to be asso­ci­at­ed with you will not be includ­ed in the cook­ie. Based on the cook­ie tech­nol­o­gy, we only receive pseu­do­ny­mous infor­ma­tion, for exam­ple, which pages of our shop were vis­it­ed, which prod­ucts were viewed, etc.
You can set your brows­er so that you are informed in advance about the set­ting of cook­ies and can decide on a case-by-case basis whether you exclude the accep­tance of cook­ies for spe­cif­ic cas­es or in gen­er­al, or that cook­ies are com­plete­ly pre­vent­ed. This may lim­it the func­tion­al­i­ty of the web­site.
Data to ful­fill our con­trac­tu­al oblig­a­tions
We process per­son­al data that we need to ful­fill our con­trac­tu­al oblig­a­tions, such as name, address, e‑mail address, ordered prod­ucts, billing and pay­ment data. The col­lec­tion of this data is required for the con­clu­sion of the con­tract.
The dele­tion of the data takes place after expiry of the war­ran­ty peri­ods and legal reten­tion peri­ods. Any data asso­ci­at­ed with a user account (see below) will in any case be retained for the time this account is main­tained.
The legal basis for the pro­cess­ing of this data is Art. 6 (1) sen­tence 1 b) GDPR, because this data is need­ed so that we can ful­fill our con­trac­tu­al oblig­a­tions to you.

User Account
You can cre­ate a user account on our web­site. If you wish this, we need the per­son­al data request­ed dur­ing the login. Lat­er logins will only require your email or user­name and the pass­word you have cho­sen.
For the new reg­is­tra­tion we col­lect mas­ter data (eg name, address), com­mu­ni­ca­tion data (eg e‑mail address) and pay­ment data (bank details) as well as access data (user name and pass­word).
In order to ensure your prop­er reg­is­tra­tion and to pre­vent unau­tho­rized log-ins by third par­ties, you will receive an acti­va­tion link by e‑mail after your reg­is­tra­tion in order to acti­vate your account. Only after reg­is­tra­tion has been com­plet­ed, we will per­ma­nent­ly store the data trans­mit­ted by you in our sys­tem.
You can have a once cre­at­ed user account delet­ed from us at any time, with­out any costs oth­er than the trans­mis­sion costs accord­ing to the basic rates. A tex­tu­al mes­sage to the con­tact details referred to in point 1 (eg e‑mail, fax, let­ter) is suf­fi­cient. We will then delete your stored per­son­al data, as far as we do not have to save them for the pro­cess­ing of orders or due to legal stor­age require­ments.
The legal basis for the pro­cess­ing of this data is your con­sent in accor­dance with Art. 6 (1) sen­tence 1 a) GDPR.

Newslet­ter
To sub­scribe to the newslet­ter you will need the data request­ed in the reg­is­tra­tion process. The reg­is­tra­tion for the newslet­ter will be logged. After log­ging in, you will receive a mes­sage on the spec­i­fied email address request­ing con­fir­ma­tion of your reg­is­tra­tion (“Dou­ble Opt-in”). This is nec­es­sary so that third par­ties can not reg­is­ter with their email address.
You can always revoke your con­sent to receive the newslet­ter and thus unsub­scribe from the newslet­ter.
We save the reg­is­tra­tion details as long as they are need­ed for send­ing the newslet­ter. The log­ging of the appli­ca­tion and the ship­ping address are stored as long as there was an inter­est in the proof of the orig­i­nal­ly giv­en con­sent, as a rule, these are the lim­i­ta­tion peri­ods for civ­il claims, thus a max­i­mum of three years. Legal basis for send­ing the newslet­ter is your con­sent acc. Art. 6 (1) sen­tence 1 a) in con­junc­tion with Art. 7 DSGVO in con­junc­tion with § 7 (2) no. 3 UWG. Legal basis for log­ging the appli­ca­tion is our legit­i­mate inter­est in prov­ing that the ship­ment was made with your con­sent.
You can can­cel the reg­is­tra­tion at any time, with­out incur­ring any costs oth­er than the trans­mis­sion costs accord­ing to the basic rates. A tex­tu­al mes­sage to the con­tact details referred to in point 1 (eg e‑mail, fax, let­ter) is suf­fi­cient. Of course, you will also find in every newslet­ter an unsub­scribe link.

Prod­uct Rec­om­men­da­tions
Regard­less of the newslet­ter, we will send you reg­u­lar prod­uct rec­om­men­da­tions by e‑mail. In this way, we will pro­vide you with infor­ma­tion about prod­ucts from our offer­ing that you may be inter­est­ed in based on your recent pur­chas­es of goods or ser­vices from us. We com­ply strict­ly with the legal require­ments. You can object to this at any time with­out incur­ring any costs oth­er than the trans­mis­sion costs accord­ing to the basic tar­iffs. A tex­tu­al mes­sage to the con­tact details referred to in point 1 (eg e‑mail, fax, let­ter) is suf­fi­cient. Of course, you will also find an unsub­scribe link in every e‑mail.
Legal basis for this is the legal per­mis­sion accord­ing to Art. 6 Abs. 1 S. 1 f) DSGVO in con­nec­tion with § 7 Abs. 3 UWG.

Con­tact
When you con­tact us (eg via con­tact form or e‑mail), we process your details for the pro­cess­ing of the request as well as for the case that fol­low-up ques­tions arise.
If the data pro­cess­ing takes place for the exe­cu­tion of pre-con­trac­tu­al mea­sures, which take place upon your request, or, if you are already our cus­tomer, for the exe­cu­tion of the con­tract, the legal basis for this data pro­cess­ing is Art. 6 para. 1 p. 1 b) DSGVO.
We process fur­ther per­son­al data only if you con­sent to it (Arti­cle 6 (1) sen­tence 1 a) GDPR) or we have a legit­i­mate inter­est in the pro­cess­ing of your data (Arti­cle 6 (1) sen­tence 1 f) GDPR) , A legit­i­mate inter­est lies z. For exam­ple, respond­ing to your email.

Google Ana­lyt­ics
We use Google Ana­lyt­ics, a web ana­lyt­ics ser­vice pro­vid­ed by Google Inc. (“Google”). Google Ana­lyt­ics uses so-called “cook­ies”, text files that are stored on your com­put­er and that allow an analy­sis of the use of the web­site by you. The infor­ma­tion gen­er­at­ed by the cook­ie about the use of this web­site by the site vis­i­tors are usu­al­ly trans­mit­ted to a Google serv­er in the USA and stored there.
This is also our legit­i­mate inter­est in accor­dance with Arti­cle 6 para­graph 1 p. 1 f) GDPR.
Google has sub­mit­ted to the Pri­va­cy Shield Agree­ment between the Euro­pean Union and the Unit­ed States and cer­ti­fied. As a result, Google agrees to com­ply with the stan­dards and reg­u­la­tions of Euro­pean data pro­tec­tion law. Fur­ther infor­ma­tion can be found in the fol­low­ing linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have acti­vat­ed IP anonymiza­tion on this web­site (anonymizeIp). As a result, your IP address will be trun­cat­ed by Google before­hand with­in mem­ber states of the Euro­pean Union or in oth­er con­tract­ing states of the Agree­ment on the Euro­pean Eco­nom­ic Area. Only in excep­tion­al cas­es will the full IP address be sent to a Google serv­er in the US and short­ened there. Google will use this infor­ma­tion on our behalf to eval­u­ate your use of the web­site, to com­pile reports on web­site activ­i­ty, and to pro­vide us with oth­er ser­vices relat­ed to web­site activ­i­ty and inter­net usage.
The IP address pro­vid­ed by Google Ana­lyt­ics as part of Google Ana­lyt­ics will not be merged with oth­er Google data. You can pre­vent the stor­age of cook­ies by a cor­re­spond­ing set­ting of your brows­er soft­ware; how­ev­er, please note that if you do this, you may not be able to use all the fea­tures of this web­site to the fullest extent pos­si­ble.
In addi­tion, you can pre­vent the trans­mis­sion of the data gen­er­at­ed by the cook­ie and relat­ed to your use of the web­site (includ­ing your IP address) to Google and the pro­cess­ing of this data by Google by down­load­ing the brows­er plug-in avail­able under the fol­low­ing link and install: http://tools.google.com/dlpage/gaoptout?hl=en. As an alter­na­tive to the brows­er plug-in or with­in browsers on mobile devices, you can click on the fol­low­ing link to set an opt-out cook­ie that will pre­vent Google Ana­lyt­ics from enter­ing this site in the future (this opt-out cook­ie only works in this brows­er and only for this domain, delete the cook­ies in your brows­er, you must click this link again): [deac­ti­vate Google Ana­lyt­ics]

Stor­age Time
Unless specif­i­cal­ly stat­ed, we store per­son­al data only as long as nec­es­sary to ful­fill the pur­pos­es pur­sued.
In some cas­es, the leg­is­la­tor pro­vides for the reten­tion of per­son­al data, for exam­ple in tax or com­mer­cial law. In these cas­es, the data will be stored by us only for these legal pur­pos­es, but not oth­er­wise processed and delet­ed after expi­ra­tion of the statu­to­ry reten­tion peri­od.
Your rights as data con­troller
Under applic­a­ble law, you have var­i­ous rights to your per­son­al infor­ma­tion. If you would like to assert these rights, please send your request by e‑mail or by post with a clear iden­ti­fi­ca­tion of your per­son to the address spec­i­fied in sec­tion 1.
Below is an overview of your rights.
Right to con­fir­ma­tion and infor­ma­tion
You have the right to clear infor­ma­tion about the pro­cess­ing of your per­son­al data.
In detail:

You have the right at any time to obtain con­fir­ma­tion from us as to whether per­son­al data relat­ing to you is being processed. If this is the case, you have the right to ask us for free infor­ma­tion about your per­son­al data stored togeth­er with a copy of this data. Fur­ther­more, there is a right to the fol­low­ing infor­ma­tion:
the pro­cess­ing pur­pos­es; the cat­e­gories of per­son­al data being processed;
the recip­i­ents or cat­e­gories of recip­i­ents to whom the per­son­al data have been dis­closed or are still being dis­closed, in par­tic­u­lar to recip­i­ents in third coun­tries or to inter­na­tion­al orga­ni­za­tions;
if pos­si­ble, the planned dura­tion for which the per­son­al data are stored or, if this is not pos­si­ble, the cri­te­ria for deter­min­ing that dura­tion;
the exis­tence of a right to rec­ti­fi­ca­tion or era­sure of the per­son­al data con­cern­ing you or to a restric­tion of pro­cess­ing by the con­troller or a right to object to such pro­cess­ing;
the exis­tence of a right of appeal to a super­vi­so­ry author­i­ty;
if the per­son­al infor­ma­tion is not col­lect­ed from you, all avail­able infor­ma­tion about the source of the data;
the exis­tence of an auto­mat­ed deci­sion-mak­ing process includ­ing pro­fil­ing accord­ing to Art. 22 (1) and (4) GDPR and — at least in these cas­es — mean­ing­ful infor­ma­tion about the log­ic involved, as well as the impli­ca­tions and intend­ed effects of such pro­cess­ing for you.
If per­son­al data are trans­mit­ted to a third coun­try or to an inter­na­tion­al orga­ni­za­tion, you have the right to be informed about the appro­pri­ate guar­an­tees under Art. 46 GDPR in con­nec­tion with the trans­fer.
Right to rec­ti­fi­ca­tion
You have the right to demand that we cor­rect and, if nec­es­sary, com­plete your per­son­al data.
In detail:
You have the right to demand imme­di­ate cor­rec­tion of incor­rect per­son­al data con­cern­ing you. Tak­ing into account the pur­pos­es of pro­cess­ing, you have the right to request the com­ple­tion of incom­plete per­son­al data, includ­ing by means of a sup­ple­men­tary state­ment.
Right to can­cel­la­tion (“right to be for­got­ten”)
In a num­ber of cas­es, we are required to delete your per­son­al infor­ma­tion.
In detail:
Accord­ing to Art. 17 (1) GDPR, you have the right to ask us to delete your per­son­al data with­out delay and we are oblig­ed to delete your per­son­al data imme­di­ate­ly if one of the fol­low­ing rea­sons applies:
The per­son­al data are no longer nec­es­sary for the pur­pos­es for which they were col­lect­ed or oth­er­wise processed.
They revoke their con­sent, on which the pro­cess­ing was based on Art. 6 (1) sen­tence 1 a) GDPR or Art. 9 (2) (a) GDPR, and there is no oth­er legal basis for the pro­cess­ing.
In accor­dance with Art. 21 (1) GDPR, they object to the pro­cess­ing and there are no pri­or jus­ti­fi­able grounds for pro­cess­ing, or they object to the pro­cess­ing pur­suant to Art. 21 (2) GDPR.
The per­son­al data were processed unlaw­ful­ly.
The dele­tion of per­son­al data is required to ful­fill a legal oblig­a­tion under Union or nation­al law to which we are sub­ject.
The per­son­al data were col­lect­ed in rela­tion to infor­ma­tion soci­ety ser­vices offered pur­suant to Art. 8 (1) GDPR.
If we have made the per­son­al data pub­licly avail­able and if we are oblig­ed to delete them pur­suant to Art. 17 (1) GDPR, we shall take appro­pri­ate mea­sures, includ­ing tech­ni­cal ones, tak­ing into account the avail­able tech­nol­o­gy and the costs of imple­men­ta­tion.

Right of Objec­tion
You have the right to object to the law­ful pro­cess­ing of your per­son­al data by us if this is based on your par­tic­u­lar sit­u­a­tion and if our inter­ests in pro­cess­ing do not pre­vail.
In detail:
You have the right to object at any time to the pro­cess­ing of per­son­al data con­cern­ing you pur­suant to Arti­cle 6 (1) sen­tence 1 (e) or (f) GDPR for rea­sons aris­ing from your par­tic­u­lar sit­u­a­tion; this also applies to pro­fil­ing based on these pro­vi­sions. We no longer process per­son­al infor­ma­tion, unless we can demon­strate com­pelling legit­i­mate grounds for pro­cess­ing that out­weigh your inter­ests, rights and free­doms, or the pro­cess­ing is for the pur­pos­es of assert­ing, exer­cis­ing or defend­ing legal claims.
If per­son­al data are processed by us in order to oper­ate direct mail, you have the right to object at any time to the pro­cess­ing of per­son­al data con­cern­ing you for the pur­pose of such adver­tis­ing; this also applies to pro­fil­ing inso­far as it is asso­ci­at­ed with such direct mail.
You have the right, for rea­sons aris­ing from your par­tic­u­lar sit­u­a­tion, to object to the pro­cess­ing of per­son­al data con­cern­ing you for sci­en­tif­ic or his­tor­i­cal research pur­pos­es or for sta­tis­ti­cal pur­pos­es under Arti­cle 89 (1) of the GDPR Unless the pro­cess­ing is nec­es­sary to ful­fill a pub­lic inter­est task.
Auto­mat­ed deci­sions includ­ing pro­fil­ing
You have the right not to be sub­ject­ed to a deci­sion based sole­ly on auto­mat­ed pro­cess­ing — includ­ing pro­fil­ing — that will have legal effect or sim­i­lar­ly affect you in a sim­i­lar man­ner.
There is no auto­mat­ed deci­sion-mak­ing based on per­son­al data col­lect­ed.
Right to revoke a data pro­tec­tion con­sent
You have the right to revoke your con­sent to the pro­cess­ing of per­son­al data at any time.
Right to com­plain to a super­vi­so­ry author­i­ty
You have the right to com­plain to a super­vi­so­ry author­i­ty, in par­tic­u­lar in the Mem­ber State of your place of res­i­dence, your place of work or the place of the alleged infringe­ment, if you believe that the pro­cess­ing of your per­son­al data is unlaw­ful.

Data Secu­ri­ty
We make every effort to ensure the secu­ri­ty of your data with­in the frame­work of applic­a­ble data pro­tec­tion laws and tech­ni­cal pos­si­bil­i­ties.
Your per­son­al data will be trans­mit­ted encrypt­ed with us. This applies to your orders and also to the cus­tomer login. We use the SSL (Secure Sock­et Lay­er) cod­ing sys­tem, but point out that data trans­mis­sion over the Inter­net (for exam­ple, when com­mu­ni­cat­ing by e‑mail) may have secu­ri­ty vul­ner­a­bil­i­ties. A com­plete pro­tec­tion of the data from access by third par­ties is not pos­si­ble.
To safe­guard your data, we main­tain tech­ni­cal and orga­ni­za­tion­al secu­ri­ty mea­sures in accor­dance with Art. 32 DSGVO, which we always adapt to state-of-the-art tech­nol­o­gy.
We also do not war­rant that our offer will be avail­able at spe­cif­ic times; Dis­tur­bances, inter­rup­tions or fail­ures can not be exclud­ed. The servers we use are reg­u­lar­ly backed up care­ful­ly.
Trans­fer of data to third par­ties, no data trans­fer to non-EU coun­tries.
Basi­cal­ly, we only use your per­son­al data with­in our com­pa­ny.
If and to the extent that we engage third par­ties in the per­for­mance of con­tracts (such as logis­tics ser­vice providers), they will only receive per­son­al data to the extent that the trans­mis­sion is required for the cor­re­spond­ing ser­vice.
In the event that we out­source cer­tain parts of the data pro­cess­ing (“order pro­cess­ing”), we con­trac­tu­al­ly oblig­ate proces­sors to use per­son­al data only in accor­dance with the require­ments of data pro­tec­tion laws and to ensure the pro­tec­tion of the data sub­jec­t’s rights.
Data trans­mis­sion to agen­cies or per­sons out­side the EU out­side of the case referred to in para­graph 4 does not take place and is not planned.
Data Pro­tec­tion Offi­cer
If you have any ques­tions or con­cerns about data pro­tec­tion, please con­tact our data pro­tec­tion offi­cer: Niclas Wag­n­er / info@prudentwater.com